How 24/7 eVisits work 和 what to expect

Complete a 蒙太奇的健康 online eVisit at any time, no appointment needed.

技术要求

Access eVisit from any web-enabled smartphone, tablet, laptop, or desktop computer. To make sure your data is secure 和 that you have the best possible experience, use the latest version of one of the following web browsers:

  • 谷歌Chrome
  • Mozilla Firefox
  • 苹果Safari
  • 微软的优势

如果需要,您可以下载 谷歌Chrome or Mozilla Firefox 免费.

Step 1: choose our online or chat symptom survey

After you set up or log in to your secure account, you’ll choose from our online or chat interview eVisit options. You will start your eVisit by answering a series of questions about how you’re feeling, just as you would during an in-office visit.

The number of questions you have to answer depends on your symptoms. You may be asked to provide a photo to help us make an accurate diagnosis. Completing the survey takes most people about 5 to 15 minutes.

第二步:临床医师复查

Benefit from the expertise of the same trusted, board-certified professionals you’d see if you visited a 蒙太奇的健康 clinic in person. 在你们提交答案之后, 他们将由医生检查, 护士, 或者医师助理.

Your clinician will diagnose your symptoms 和 provide a treatment plan, which may include a prescription for you to fill at your preferred pharmacy.

第三步:你的治疗计划

Expect a 不ification by email or text message when your treatment plan is ready. Most eVisit users receive a message from their clinician within an hour, or even faster with our chat eVisit option.

What if you can’t treat my condition?

Though we’ll do our best to meet your needs, we can’t treat every condition through an eVisit. 如果是这样的话, you won’t be charged for your eVisit, 和 we’ll tell you where to go to get the right type of care.

如果我需要处方怎么办?

Depending on your diagnosis, your clinician may prescribe medication as part of your treatment plan. You’ll receive a link to send the prescription to the pharmacy of your choice.

Is a 24/7 eVisit an online pharmacy?

No. Our clinicians are licensed to only 处方. 我们所做的 我们自己配(配)药. We also aren’t able to order refills for medicines 不 related to the 我们治疗的病症. 我们所做的n’t prescribe controlled medications, including pain medication, narcotics, or benzodiazepines.

Will my insurance policy cover my prescription?

To make sure your medication is covered, check that the pharmacy you select is in your covered network before sending your prescription. 

24/7上门服务要多少钱?

The cost of an eVisit is $25 or less, similar to a typical insurance co-pay.

Depending on your employer or insurance, you may be eligible for a reduced rate. Check with your employer to see if you qualify.

You’re responsible for the cost of any 处方, 非处方治疗, 或者你可能需要的后续护理.

我们接受的付款方式

Choose to pay with a debit or credit card or your health savings account (HSA) card.

保险责任范围

You may submit your eVisit receipt to your insurance company, but we can’t guarantee you’ll be reimbursed.

你接受医疗保险吗??

Medicare patients are welcome to use eVisit. However, your eVisit is 不 currently reimbursable.

Get the most out of your health benefits

When you set up your eVisit帐户, be sure to self-identify if you are:

  • 全国网赌正规平台的病人
  • Employee of 蒙太奇的健康 or one of its subsidiaries 和 you are a 全国网赌正规平台的病人
  • Employee of 蒙太奇的健康 or one of its subsidiaries but 不 a 全国网赌正规平台的病人

By indicating you’re a member of one of our partner groups, you can maximize your healthcare benefits 和 may receive a reduced eVisit rate.

确保您的资讯安全

To protect your privacy, the information you provide is encrypted. 审查 访问服务条款访问隐私政策 了解更多.

24小时访问医疗记录

You can access your eVisit records at any time through your secure eVisit帐户 or MyChart, a free, secure, convenient way to access your health information online, 24/7. 注册MyChart.

24/7 eVisits

开始访问

24/7访问支持

呼叫 (831) 221-6852 if you have technical issues or any eVisit-related questions.

其他获得治疗的方法

Some conditions can’t be treated virtually. Get the care that’s right for you 和 save time 和 money when you go to the correct setting for your symptoms.

  • 打911或者去 急诊科 if you need immediate help for a serious health problem
  • 联系你的 初级护理 provider for all of your day-to-day health needs
  • 走进一家 MoGo紧急护理 near you during open hours if your doctor isn’t available or you need quick care for a minor illness or injury